IT services for Burgas and all of Bulgaria
In short: NodePoint offers seven IT services: computer repair, networks and CCTV, cybersecurity and NIS2, software and web development, servers, managed IT support and computer forensics. We work on site in Burgas (outside the city by arrangement) and remotely across Bulgaria. The first consultation is free — call +359 887 975 180 or describe the task in the form.
- Mon–Fri 09:00–17:00 · Sat 09:00–12:00
- 47 Tsar Kaloyan St., Burgas
Computer repair
NodePoint repairs laptops, desktop computers and printers, recovers data, provides remote support with AnyDesk and sells hardware. Our service centre at 47 Tsar Kaloyan Street accepts equipment in person.
Networks and CCTV
NodePoint designs, supplies and installs CCTV and access control systems, office networks, structured cabling and Wi-Fi for homes, offices, shops and hotels. Cameras are set up securely — on a separate network and with default passwords changed.
Cybersecurity and NIS2
NodePoint assesses whether your company falls under the Bulgarian Cybersecurity Act, reviews where you stand today, gives technical guidance and puts the measures in place. We also help when something has already happened — a hacked mailbox, encrypted files, leaked passwords.
Software and web development
NodePoint builds custom web applications, websites and automation — remotely, for clients anywhere in Bulgaria. Our own products, Sentinel and NodePoint News, run in production every day.
Servers
NodePoint designs, installs, monitors and maintains servers and NAS devices — Proxmox, Hyper-V, Synology, QNAP, Linux and Windows Server — including backups and snapshots. A server is easier to protect when someone checks on it every day, not after it fails.
Managed IT support
NodePoint takes over a company's IT support for a monthly fee — computers, network, server, users and security, with monitoring and incident response. The contract has no minimum term.
Computer forensics
NodePoint prepares out-of-court expert reports, technical analyses and assessments of incidents and networks for companies, lawyers and individuals. Our managing director has more than 20 years of practice and a master's degree in forensic engineering and technical expertise.
How do I choose the right service?
Choose by the problem, not by the name of the service. If your situation is not in the table, just describe it — NodePoint will point you in the right direction.
| If… | The service is |
|---|---|
| Your laptop will not turn on, overheats or is slow | Computer repair |
| A program is not working and you want help right away, without bringing the computer in | Computer repair (remote support) |
| The printer will not print or keeps jamming | Computer repair (printers) |
| You deleted important files or the drive cannot be read | Computer repair (data recovery) |
| You want cameras for your home, office or shop | Networks and CCTV |
| You want access control with cards or an intercom | Networks and CCTV |
| Wi-Fi does not reach every room or the office is expanding | Networks and CCTV |
| You do not know whether your company falls under NIS2 | Cybersecurity and NIS2 |
| Your email was hacked or your files were encrypted — call straight away | Cybersecurity and NIS2 (incident) |
| You need an internal system, a portal or a website | Software and web development |
| The server is old or backups happen "now and then" | Servers |
| You need an IT person, but not on the payroll | Managed IT support |
| Emails, files or recordings need to become evidence | Computer forensics |
| Your staff need cybersecurity awareness training | Sentinel (product) |
Subscription or one-off service?
A one-off service is the better choice when the problem is self-contained — a repair, a camera installation, a new server, a website. A subscription is the better choice when a company has several computers, a server or a network that must work every day, and prefers prevention to emergency repairs.
| Item | One-off service | Subscription |
|---|---|---|
| When | A specific problem or project | Ongoing support |
| How you pay | According to the quote for the task | A monthly amount according to the quote |
| Prevention and monitoring | No | Yes — within the agreed scope |
| Minimum term | — | None |
| One responsible specialist | For the task | For the whole IT environment |
The two are not mutually exclusive: many companies start with a one-off task and decide after the survey whether a subscription makes sense for them. → What managed IT support includes
How to get started
Choose whichever is easiest for you. If you are not sure which service you need, describe the problem and we will point you in the right direction. The first consultation is free of charge.
- Call: +359 887 975 180Mon–Fri 09:00–17:00, Sat 09:00–12:00 (Bulgarian time).
- Message us on WhatsAppYou can send a photo of the fault or of the site. (opens in a new window)
- Send an enquiryThe form is just below.
Thank you!
We have received your enquiry and will reply within 24 hours during business hours. If it is urgent, call +359 887 975 180.
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